Customer Service Representative Salary in Washington, DC
Bureau of Labor Statistics OEWS Survey
Median Annual Salary
$42,389
Hourly Rate
$20.38
/hour
Jobs in Area
4,144
employed
Customer Service Representative Salary Range in Washington, DC
Annual Salary Range
$27k
10th percentile
$34k
25th
$51k
75th
$61k
90th percentile
Salary Breakdown by Percentile
| Percentile | Annual Salary | Hourly Rate |
|---|---|---|
| 10th Percentile (Entry Level) | $27,019 | $12.99 |
| 25th Percentile | $34,473 | $16.57 |
| Median (50th Percentile) | $42,389 | $20.38 |
| 75th Percentile | $50,529 | $24.29 |
| 90th Percentile (Top Earners) | $60,692 | $29.18 |
| Average (Mean) | $45,298 | $21.78 |
Frequently Asked Questions
The average Customer Service Representative salary in Washington, DC is $42,389 per year or $20.38 per hour as of 2023. This is based on data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics survey.
About This Data
Salary data is sourced from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey for 2023. The geographic area covered is the Washington-Arlington-Alexandria Metropolitan Statistical Area.
Last updated: 1/14/2026
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How Washington, DC Compares
vs National Average
$37,780
vs District of Columbia Average
$38,018
Cost-of-Living Adjusted
$30,256
Cost of living in Washington, DC is 40.1% above the national average.
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