Customer Service Representative Salary in Richmond, VA
Bureau of Labor Statistics OEWS Survey
Median Annual Salary
$35,970
Hourly Rate
$17.29
/hour
Jobs in Area
2,971
employed
Customer Service Representative Salary Range in Richmond, VA
Annual Salary Range
$23k
10th percentile
$29k
25th
$43k
75th
$51k
90th percentile
Salary Breakdown by Percentile
| Percentile | Annual Salary | Hourly Rate |
|---|---|---|
| 10th Percentile (Entry Level) | $23,440 | $11.27 |
| 25th Percentile | $29,243 | $14.06 |
| Median (50th Percentile) | $35,970 | $17.29 |
| 75th Percentile | $43,411 | $20.87 |
| 90th Percentile (Top Earners) | $51,084 | $24.56 |
| Average (Mean) | $38,588 | $18.55 |
Frequently Asked Questions
The average Customer Service Representative salary in Richmond, VA is $35,970 per year or $17.29 per hour as of 2023. This is based on data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics survey.
About This Data
Salary data is sourced from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey for 2023. The geographic area covered is the Richmond Metropolitan Statistical Area.
Last updated: 1/14/2026
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How Richmond, VA Compares
vs National Average
$37,780
vs Virginia Average
$38,891
Cost-of-Living Adjusted
$36,629
Cost of living in Richmond, VA is 1.8% below the national average.
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