Customer Service Representative Salary in Chicago, IL
Bureau of Labor Statistics OEWS Survey
Median Annual Salary
$38,883
Hourly Rate
$18.69
/hour
Jobs in Area
4,166
employed
Customer Service Representative Salary Range in Chicago, IL
Annual Salary Range
$25k
10th percentile
$31k
25th
$47k
75th
$56k
90th percentile
Salary Breakdown by Percentile
| Percentile | Annual Salary | Hourly Rate |
|---|---|---|
| 10th Percentile (Entry Level) | $24,948 | $11.99 |
| 25th Percentile | $31,297 | $15.05 |
| Median (50th Percentile) | $38,883 | $18.69 |
| 75th Percentile | $46,610 | $22.41 |
| 90th Percentile (Top Earners) | $55,815 | $26.83 |
| Average (Mean) | $41,331 | $19.87 |
Frequently Asked Questions
The average Customer Service Representative salary in Chicago, IL is $38,883 per year or $18.69 per hour as of 2023. This is based on data from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics survey.
About This Data
Salary data is sourced from the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey for 2023. The geographic area covered is the Chicago-Naperville-Elgin Metropolitan Statistical Area.
Last updated: 1/14/2026
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How Chicago, IL Compares
vs National Average
$37,780
vs Illinois Average
$37,124
Cost-of-Living Adjusted
$36,891
Cost of living in Chicago, IL is 5.4% above the national average.
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